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Roby Office: (325) 776-2244      Snyder Office: (325) 573-3161     Stamford Office: (325) 773-3684

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  • Call to report outages: Roby (325) 776-2244, Snyder (325) 573-3161, Stamford (325) 773-3684. 
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    • 811 Locate Request
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811 Locate Request

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  1. Safety
  2. 811 Locate Request

Safe Excavation Begins With You. It's FREE. It's EASY. It's the LAW!

Underground utilities, such as buried gas, water and electric lines, can be a shovel thrust away from turning a project into a disaster.

With one call to 811, underground utility lines will be located and marked so you'll know what's below on your property at no charge to you.

Although many homeowners tackling do-it-yourself digging projects are aware of “Call Before You Dig” services, the majority don’t take advantage of the service. A national survey showed that only 50 percent of homeowners called to have their lines marked before starting digging projects, according to the Common Ground Alliance (CGA), a federally mandated group of underground utility and damage prevention industry professionals. CGA data also shows that an underground utility line is damaged every six minutes in the U.S. because someone decided to dig without first dialing 811.

Never assume the location or depth of underground utility lines. There’s no need: the 811 service is free, prevents the inconvenience of having utilities interrupted and can help you avoid serious injury. For more information about local services, visit www.call811.com.

The 811 service will only mark lines up to the meter, they do not locate customer-owned lines on a property. You must hire a licensed electrician to mark those lines.

811 Logo

Many home-improvement projects require calling 811, such as:

  • Excavating for a driveway

  • Installing a sprinkler system

  • Digging holes for a fence posts or a mailbox

  • Anchoring supports for decks and swings

  • Installing a retainer wall

  • Contouring and landscaping

  • Planting trees

  • Removing tree roots

  • Driving landscaping stakes

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Contact Us

Big Country Electric Cooperative
1010 W. South 1st
Roby, Texas 79543

Roby Office: (325) 776-2244

Snyder Office: (325) 573-3161

Stamford Office: (325) 773-3684

Our Mission

To be the first-choice electric provider. Through safe, reliable, competitive service, we deliver quality of life for our Members, communities and employees that bring us all together. 

 

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©2023 Big Country Electric Cooperative. All Rights Reserved.

  • About Us
    • About Touchstone Energy Cooperatives
    • Bylaws of BCEC
    • BCEC Office Hours
    • Our History
    • Rates and Fees
    • The Seven Cooperative Principles
    • Who is Big Country Electric Cooperative?
  • Member Forms and Notices
    • Capital Credits
    • Frequently Asked Questions
    • Medical Priority
    • Member Forms
    • Payment Options
    • Residential Solar
  • Service Beyond Electricity
    • Economic Development
      • Rural Development Loans
      • Service Territory Information and Demographics
    • Operation Round Up
    • Scholarships
    • Youth Tour
    • AirMedCare Network
    • Second Nature Air Filters
    • TWN Communications Internet and Phone Services
  • Outage Information
    • BCEC Outage Information
    • Reporting a Power Outage
    • Storm Preparation
    • Load Shedding Information
    • Backup Generator Use
  • Safety
    • 811 Locate Request
    • Electrical Safety Checklist
    • Safety Quiz
  • Careers at Big Country Electric Cooperative
  • Annual Meeting 2022